Terms and conditions

Limitation of responsibility
By agreeing to these terms and conditions, you agree to take full responsibility for your own actions. CarpathianDreams, its owners, employees, partners and volunteers, accepts no responsibility for injury, death or damage to personal equipment resulting from your participation on its recreational activities.

Assumption of risk
You accept that mountain biking can be dangerous and hazardous, and that there are times when it can involve risk of injury or even death. It can also involve periods of discomfort, bad weather conditions, wild and domestic animals encounters that can become aggressive.

You must wear a bike helmet at all times and we also recommend wearing gloves and riding glasses. You must wear clothing that is suitable for the type of riding you will be doing and the weather on the day.

You must ride within your own ability and health at all times.

You agree to follow any instructions given to you by the leader. We reserve the right to change the dayʼs plans if the weather or any other unforeseen circumstance makes them unsuitable.

Before enrolling in our activities you must sign an assumption of risk form.

Payment conditions
After having commonly agreed on the route and other helpful details regarding your trip, an advanced payment (aprox. 20-30 % of the total amount, depending on the trip) is required to be done by the customer, by bank transfer or paypal to us or our partner tour operator account. The rest of the amount of the total price of the program will be paid in cash on the day of the arrival or by bank transfer at least 2 weeks prior to your coming.

Cancellation & Refund Policy
Our cancellation policy is based on the number of weeks prior to trip start that we receive your written cancellation notice. By this we refer to a written notification document sent by you via regular mail.
> 9 weeks You receive the refund of the deposit, less a 90 euros/person administrative fee.
4-9 weeks you receive 30 % of the initial deposit
< 4 weeks no refund If the cancellation is coming from us, you will receive the total amount of the deposit, except for the deposits paid to third-parties. Insurance
We take no responsibility for any injuries or loss to you incurred whilst you are taking part in any of our tours. We strongly recommend that you take out comprehensive insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before you travel. You may not be accepted as an CarpathianDreams participant unless you have arranged satisfactory insurance. We accept no responsibility for the theft, loss or damage to personal belongings at any time during the duration of your tour.

General considerations
The length of the tours is approximate and can get longer or shorter due to weather conditions, technical problems or other unforeseen circumstances.
As conditions change, we reserve the right to change the initial itinerary if your safety or your satisfaction is involved. We may also have to alter an itinerary due to unforeseen circumstances. We will always seek to maintain our high standards.
Occasionally changes may occur without prior notice for reasons over which we have no control. We reserve the right to make changes without prior notice at any time, both before and during the tour.
In case the service cannot be provided due to force majeure or other unforeseen circumstances, we reserve the right to cancel it.
We reserve the right to refuse a booking for a child or an elderly person or where we have reason to believe that the holiday is not suitable for them for whatever reason.
There shall be no money refund in case of leaving the trip earlier, for reasons of any kind.
Guests are responsible for: choosing a trip that suits their skills, level of fitness, and state of health; respecting the laws and customs of countries visited; following environmental guidelines and regulations while on the trip, in accordance with the guide’s advice; respecting the rights and privacy of other trip members.
The Client agrees that we may use any photographic or film records of the trips for promotional and/or commercial purposes without any remuneration to the Client.
Any complaints should be communicated to CarpathianDreams representatives as soon as possible. Failure to notify us in time, may result in difficulty in resolving the issue.
After your arrival you will have to provide us a signed “Assumption of risk and release of liability” form. Failure to do so, you wont be accepted to join it.
If you do not agree with any part of these terms and conditions, please do not use our services.